Dylan Hoback
Accu-Tube
My Praxie analytics software transformed our operations, enabling data-driven decisions and streamlining our manufacturing process.
AI-Powered IT KPI Dashboards
Replace scattered spreadsheets, disconnected tools, and endless tabs with AI that connects your IT data, models reliability, delivery, security, and cost into clean role-based dashboards, explains anomalies, and forecasts risk.
$0
We'll build you a free AI-powered micro-pilot
Use your data and see what Praxie can launch in a few days.
Book your free micro-pilot evaluation
A super fast way to see how AI IT KPI dashboards work for your team.
Customer Success Stories
Dylan Hoback
Accu-Tube
Jason Carpenter
Environmental Pest Management
With Praxie, I found a way to take what was in documents and spreadsheets and provide my team with a visual application environment to drive our strategy with full accountability.
Elizabeth Pridham
Perfection Fresh
Praxie dramatically improved our process through digital transformation. We now have visibility and can drive decisions at a fraction of the time.
Scott Russell
NUCOR Vulcraft
I would heartily recommend the Praxie team to any organization seeking to seriously undertake a lasting and successful innovation process.
Mike Bainbridge
Dover Food Retail
Our MFG Ops application greatly improved our daily management initiatives. It is easy to see how we are doing, identify issues, and track improvements—no matter where we sit.
Jeff Piotrowicz
ChemLink
With Praxie we've created a way to report on complex projects that gives management full visibility. Executives have visibility to projects, assignments, and more at their fingertips.
Maureen Thompson
American Nurses Association
Our Praxie App makes it easy to track progress on strategic objectives across the organization and includes an executive-level dashboard with real-time reports to the board on key initiatives.
Tom Anderson
Springfield Armory
Praxie is used every day to track and analyze every aspect of production, quality, safety, and more. We improved quality by 10%.
Peggie Pelosi
Innovators Alliance
Almost overnight, Praxie created a customized solution for our 100 member organizations across Canada to drive strategy and innovation.
Kate Merton
Anthem
Praxie's innovation solution stood out from other options because it can be customized so quickly to fit our exact process requirements. Plus, it is incredibly easy to use and manage.
IT KPI Reporting Is Complex - AI Can Help
Stop stitching IT metrics across spreadsheets, disconnected tools, and endless tabs. Praxie’s AI-powered IT KPI dashboards bring reliability, delivery, security, cost, incidents, and service health into one secure workspace so teams can report smarter, respond faster, and improve IT performance over time.
Less dashboard busywork
Faster metric reporting
Smarter KPI decisions
1
Services, Systems & Apps
2
Incidents, Tickets & Requests
3
SLOs, SLAs & Targets
4
Outages & Incident History
5
Uptime, MTTA & MTTR
6
CMDB, Assets & Inventory
7
Teams, On-Call & Capacity
AI KPI
Engine
OK
SLA
RISK
PLAN
WATCH
8
Runbooks, Policies & SOPs
9
Change & Escalation Flows
10
Recurring Problems & Hotspots
11
Vendors, SaaS & Contracts
12
Security, Compliance & Audits
13
Cloud Cost, License & Spend
14
Critical Alerts & Exceptions
Why it’s difficult
IT reporting is not just a chart. It is a constantly changing system where services, incidents, releases, security posture, and cost all compete for attention.
Every KPI tells a different storyDefinitions, data sources, targets, segments, and owners all matter.
Priorities change in real timeNew incidents, releases, outages, and urgent exec questions constantly shift priorities.
Small blind spots become big outagesA missed alert, stale metric, or unclear owner can create cascading delays and costly outages.
AI Optimized IT KPI Dashboard
KPIPriorityStatus
Uptime & SLO attainment viewHighPlanned
Incident MTTR trendMediumReady
Deployment frequency & lead timeRiskOn Track
Open vulnerabilities by severityLowAssigned
Cloud spend vs. budget reviewHighEscalate
Clearer visibility
Faster answers
Better decisions
Closed-loop improvement
AI-Powered IT KPI Dashboards: Jobs to Be Done
Instead of a feature dump, Praxie organizes dashboard capabilities around the real work IT leaders, service owners, SRE and security teams, and finance need to accomplish every day.
1
Connect your IT data
Unify ITSM, APM, CI/CD, security, and cost data to see which services and KPIs need attention.
- Service, system, and application mapping
- Metric definitions and KPI inputs
- Incident, change, and outage history
- ITSM, APM, CI/CD, SIEM, and cloud integrations
Outcome: teams see the full IT picture before issues disrupt the business.
2
Model the right KPIs
Use AI to model KPIs by pillar, target, and business impact, and likely effect on uptime and reliability.
- KPI modeling for services and pillars
- Reliability, delivery, security, and cost planning
- Target, threshold, and SLO context
- Anomaly detection and threshold recommendations
Outcome: the KPIs that drive decisions get built first.
3
Monitor and alert in real time
Coordinate alerts, thresholds, dashboards, and rollups so issues get surfaced faster and with fewer surprises.
- Role-based dashboards and exec views
- Alert, threshold, and rollup coordination
- Standard templates, scorecards, and mobile alerts
- Escalations, drilldowns, and status visibility
Outcome: teams catch issues early with less downtime and firefighting.
4
Improve IT performance over time
Turn metric history, root-cause insights, and recurring issues into better targets and continuous improvement.
- Trend analysis and recurring issue detection
- Root cause analysis and action tracking
- Reliability KPIs, MTTA, MTTR, and uptime analytics
- AI suggestions for optimization and prevention
Outcome: every review cycle becomes a learning loop for higher uptime.
1
Connect your IT data
2
Model the right KPIs
3
Monitor and alert in real time
4
Improve performance continuously
Faster IT
Reporting
Reporting
Higher SLO
Attainment
Attainment
Faster Incident
Response
Response
Improved Visibility
and Alignment
and Alignment
ROI of Moving from Scattered Spreadsheets to AI-Powered IT KPI Dashboards
A simplified view of how IT teams move from manual metric wrangling and scattered spreadsheets to connected AI dashboards that improve uptime, reduce cost, and keep the business aligned.
1
Traditional IT Reporting
Manual reportsTeams build reports by hand after issues have already hit the business.
Paper and spreadsheetsMetrics, definitions, and history are hard to track across tools.
Limited service visibilityReliability, delivery, security, and cost data stay disconnected.
Hidden riskBlind spots, vanity metrics, alert noise, and missed SLAs.
2
Transition to AI-Powered IT KPI Dashboards
Connected IT data + KPI logic + predictive analytics intelligence
3
AI-Powered IT KPI Dashboards
Spot risks earlierAI flags anomalies, risks, and abnormal metric behavior.
Automated dashboardsBuild, model, refresh, and share IT KPIs in one place.
Better coordinationIT, security, finance, and exec teams stay aligned.
Smarter decisionsDashboards, alerts, root cause insights, and AI recommendations.
Key ROI Elements
30%
Faster IT Reporting
Auto-model KPIs and cut manual reporting time.
40%
Faster Incident Response
Cut delays from alert to diagnosis to resolution.
25%
Higher SLO Attainment
Keep services within SLOs and SLAs.
15%
Lower Cloud Spend
Reduce waste, overruns, and idle licenses.
Fewer
Blind Spots
Connect every KPI to a clear source and owner.
Higher
Decision Speed
Give every team the numbers to decide faster.
Business Impact: less downtime, faster incident response, better SLO attainment, and lower total IT cost.
How Praxie Compares for AI-Powered IT KPI Dashboards
A simple view of the IT KPI dashboard landscape — and why Praxie delivers more predictive insight, faster reporting, and smarter service reliability for IT teams.
Spreadsheets &
Manual Reports
- Manual data pulls
- Copy-paste from tools
- Limited metric history
- Hard to keep current
- Higher blind-spot risk
Generic BI /
Analytics Tools
- Connects to many sources
- Heavy data modeling
- Needs analysts to build
- No IT KPI templates
- Limited AI guidance
ITSM / APM
Built-in Dashboards
- Good for one tool
- Reliability and incident views
- Siloed by product
- Limited cross-tool context
- Weak cost and security views
Point
Observability Tools
- Useful for infra telemetry
- Detects anomalies
- Can be costly at scale
- Disconnected from business KPIs
- Limited exec reporting
★ BEST FIT
Praxie AI-Powered
IT KPI Dashboards
- AI KPI modeling, alerts & rollups
- Anomaly alerts and risk forecasting
- Connects ITSM, APM, CI/CD, SIEM & cloud
- Dashboards, rollups & plain-language insight
- Faster deployment, lower complexity
Dashboard build flexibility
–
◐
◐
–
✓
Real-time metric refresh
–
◐
◐
◐
✓
AI anomaly detection & recommendations
–
–
–
✓
✓
Reliability, security & cost KPIs
–
◐
✓
–
✓
Connected ITSM, cloud & security data
–
◐
◐
◐
✓
Speed to deploy and adapt
–
–
◐
◐
✓
Why Praxie
Stands Out
Stands Out
More flexible than rigid BI and ERP reporting
Far more automated than spreadsheets and manual reports
Broader than point observability tools
Faster to deploy than heavy BI warehouse projects
FAQ: AI-Powered IT KPI Dashboards
Clear answers to the most common questions IT teams ask when moving from manual reports, spreadsheets, and disconnected tools to intelligent, AI-powered IT KPI dashboards.
1
How does AI improve IT KPI dashboards — and can my team trust it?
Answer: The AI helps IT teams make better decisions by analyzing incidents, changes, uptime, security, and cost data across your tools. Recommendations are explainable, so teams can see why a KPI needs attention and stay in control of every reporting decision.
2
Can this reduce reporting effort and metric blind spots?
Answer: Yes. AI-powered dashboards identify anomalies, recurring issues, alert noise, and high-risk services before problems disrupt the business. This helps teams shift from reactive firefighting to proactive, data-driven IT management.
3
How does the system help connect data across our IT tools?
Answer: The AI can connect, normalize, and model data from ITSM, APM, CI/CD, SIEM, CMDB, and cloud billing — or a simple spreadsheet — into consistent KPIs. Teams get a clearer view of what matters most and why.
4
Will this help us find root causes and recurring IT issues?
Answer: Yes. The system analyzes patterns across incidents, changes, outages, and metric trends to identify repeat problems, likely root causes, and improvement opportunities across services, teams, regions, or vendors.
5
Is this better than spreadsheets or a basic BI tool?
Answer: Yes. Traditional tools often store IT data but do not actively interpret it. AI-powered dashboards connect service data, metrics, KPIs, and targets so teams can predict issues, optimize dashboards, and continuously improve reliability.
Bottom line: AI-powered IT KPI dashboards help teams reduce downtime, focus on the right metrics, improve service reliability, and move from manual reports to proactive, data-driven IT management.