Work Backward to Drive Innovation Forward
Here’s how Amazon defines the ideal customer experience and then works backward to create it. Everyone wants to uncover…
Here’s how Amazon defines the ideal customer experience and then works backward to create it. Everyone wants to uncover…
As the co-founder of LinkedIn, Reid Hoffman once said that trying to innovate and scale a business quickly requires you…
Companies don’t fail at innovation due to lack of ideas. They often don’t create the right innovation structure to implement…
Most brainstorms fall far short of breakthroughs. Painstorming provides the focus and insight to leapfrog to the next big thing.…
Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Stop trying to disrupt. Start changing…
Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal…
Focused on insight, not numbers Planning for next year is well under way. Because of unprecedented uncertainty, there’s a strong…
Fifty years ago, a little-known children’s book introduced the “SCAMPER” model as way to help teachers foster creativity in their classrooms. It’s an amazingly…
All opportunities have uncertainty. Use a map to navigate it. Let’s kick-off 2022 with a useful tool. Here’s the downloadable…
Over the last 25 years, I have led hundreds of design thinking sessions for international organizations and startups including brands like Red…