A superior Business Case clearly articulates the financial and non-financial benefits of the project. Business cases are usually created to obtain buy-in from top-level organizational members that the proposed project or task is advantageous to the company and provides value above that offered by other potential initiatives. Specifically, this value added from the project should be either positive behavioral changes in the organization or improved business performance.
The Business Case Development process is typically:
- Customized to the size and number of risks of the proposed project
- Applied consistently to every proposed project
- Focused on the added benefit brought to the business
- Comprehensive in that it addresses every potential concern of top-level management
- Clearly written and/or presented, relevant to the business or industry the organization is in and easy to judge
- Easy to measure the progress and/or success of if the project is brought to fruition
- Focused on ensuring the most important points are well-justified
- Centered around who will be responsible for delivering certain aspects of the project
The format of a Business Case often includes:
- The Executive Summary – a brief summary of the whole business that effectively communicates the most salient aspects of the project and the key takeaways of the case. It should be written after the entire case is complete.
- Project Definition – this should be the bulk of the business case. This section provides details on what the project is, why it needs to be enacted and how the innovation team plans to bring it about. In addition, it should address what environmental circumstances or opportunities created the need for the proposed project
- Finances – this section should be able to address what financial consequences are associated with the proposed project as well as whether the proposed projects fits within the organizations budget. Further, the financial section should include cash-flow projections and a comparison of project costs and benefits.
- Project Organization – this section details the plan for executing the project including who is responsible for each part, how decisions will be made, how often progress reports will be presented as well as how project success will be measured.




