An Uncertainty Map categorizes project activities during periods of innovation along two dimensions:
Uncertainty about ends refers to the output or the projects for which the goals have not been clearly established. Uncertainty about means denotes unknown methods for achieving project goals and uncertainty about the processes.
During the uncertainty mapping process, a 2 x 2 framework is created that consists of four types of uncertainty that a project can fall into: exploratory, developmental engineering, applications engineering, or certainty. Uncertainty maps are beneficial tools because they provide a clear way of managing projects as well as acting as a easily digestible presentation tool for senior leaders or project team members.
The four quadrants in detail include:
Quadrant 1: Exploratory-projects where there is uncertainty regarding both the goals and the means for accomplishing them. For example, project leaders might not know how to navigate a new market, handle a new client base or operate unfamiliar technologies needed for project completion.
Quadrant 2: Developmental Engineering-projects in this category have clearly defined goals but no straightforward path for bringing them about. For example, if an organization is developing a new procedure to address an inefficient process, they may generate a number of possible solutions. Even though the goal is explicit, there are several different ways that it can be accomplished. In situations such as these, the project leader will have to decide which of the potential solutions is the best one to pursue.
Quadrant 3: Applications Engineering-projects where several resources exist for accomplish goals that have not been established yet. Specifically, the project team might know what technologies they will use to create a product or improve a procedure but do not know what market would be the best to enter in order to sell their improved product or service, or how to use the technology to accrue the most profit.
Quadrant 4: Certainty projects have clearly defined goals and a well-thought out plan for allocating resources to accomplish them. Generally, managers are looking for ways to improve the appearance or streamline the technology of projects that fall into this category or create new projects entirely. In this case, it is especially important for managers to be able to make quick decisions so that their company is able to beat their competition to putting a more efficient product on the market.




